Cancellation and Refund Policy

Last updated: January 06, 2024

Thank you for shopping at iRefurbish.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Go Alt Technologies Pvt Ltd, 211, Oxford Towers, Old Airport Road, Bengaluru, Bengaluru Urban, Karnataka, 560008

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to iRefurbish, accessible from https://irefurbish.in/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Replacement Policy

If you're not satisfied with your purchase or if you've found any defects with your item, we offer a 7-day replacement policy. Simply contact us within 7 days of receiving your item to initiate a replacement request.

Return & Refund Policy

In cases where a replacement item is not available, we will allow returns and provide a refund. To be eligible for a return and refund, please make sure of the following:

  • The product was received in the last 7 days.
  • The product is in its original packaging, without any damage, and with all box contents intact.
  • You have the receipt, order confirmation, or proof of purchase from iRefurbish. We may refuse a return or exchange if we cannot validate this information.
  • The product has not been damaged due to improper use.

Return Shipping

Please note that you will be responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value. We cannot guarantee that we will receive your returned item.

Once we receive your returned item, we will inspect it and notify you whether we have approved or rejected your refund request. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within 3 - 5 working days.

If you have any further questions or would like to request a return or refund, please contact us at contact@irefurbish.in.

You should send the Goods to the following address:

211, Oxford Towers, Old Airport Road, Bengaluru, Bengaluru Urban, Karnataka, 560008

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: